At pg88, entertainment should be a fun and controlled experience. We provide a range of tools and resources to ensure every member plays within comfortable and healthy limits.
Self-Control Tools
All these tools are free and accessible directly from your account settings. No extra charges, no complicated procedures.
Set a daily, weekly, or monthly deposit limit for your account. Once the limit is reached, any additional deposits will be declined until the limit period resets automatically.
Limit the total net loss within a set period. Once the loss limit is reached, your account will be automatically restricted from placing bets until the limit period ends.
Set a maximum duration for each gaming session. The pg88 system will issue a warning 5 minutes before the time limit is reached, and will automatically close the session when time is up.
Temporarily suspend your account for between 24 hours and 6 weeks. During the cool-off period, you will not be able to log in or make any transactions, but your account remains active.
Choose to exclude yourself from the pg88 platform for 6 months, 1 year, 3 years, or permanently. This is a serious commitment that cannot be reversed during the selected period.
Opt out of receiving promotional emails, bonus offers, or marketing notifications. You will still receive important communications related to your account security.
Our Principles
For pg88, online entertainment only means something when it is enjoyed in a healthy and controlled manner. We believe every member deserves a fun playing experience — and that means ensuring the game never becomes a burden or a problem.
Responsible gaming is more than just compliance with industry regulations. For us, it is a core value that shapes how we design our platform, how we engage with members, and how we make business decisions. Every feature, every promotion, and every policy we introduce is filtered through this lens of social responsibility.
We understand that a small number of users may face challenges in managing their playing habits. For these individuals in particular, pg88 provides a comprehensive support network — from easy-to-use self-control tools to binding self-exclusion options.
Always remember: Gaming should be entertainment, not a way to solve financial problems. Never play with money you cannot afford to lose.
Self-Awareness
It is important to recognise early signs before playing habits become a more serious problem. Below are two categories of signs — signs that indicate healthy playing habits, and signs that require immediate attention.
| Item | Healthy Habits | Warning Signs |
|---|---|---|
| Purpose of Playing | Entertainment and enjoyment | Relieving stress or problems |
| Time Controls | Stop when planned | Difficulty stopping play |
| Money Controls | Only use entertainment funds | Using essential funds or borrowed money |
| Emotions | Stay calm whether you win or lose | Angry, anxious, or addicted |
| Relationships | Not affecting family/work | Keep gaming activity private |
| Strategy | Accept losses gracefully | Chasing losses |
If you recognise more than three warning signs in the table above, we encourage you to contact the pg88 support team or use the available self-control tools. Help is available for you.
Check Yourself
Answer the following questions honestly. If your answer is "Yes" to three or more questions, this may indicate that your playing habits need attention.
Have you ever played longer than you planned?
Have you ever hidden your playing activity from family or friends?
Have you ever borrowed money to play or to cover playing losses?
Do you feel stressed, anxious, or restless when you are not playing?
Have you ever tried to stop playing but were unable to?
Has playing affected your personal relationships, work, or finances?
Do you play to "chase back" money you have lost?
There are no right or wrong answers here. This is purely a self-reflection tool. If you feel you need to talk to someone, the pg88 team is ready to listen and guide you to the appropriate support resources.
Practical Guide
Activating self-control tools on pg88 is straightforward and can be done directly from your account settings. Here are the steps:
Access the pg88 platform via the website or mobile app. Make sure you use your own account login credentials.
Click on your profile icon at the top right, then select "Account Settings" or "Security & Limits".
Choose from deposit limits, loss limits, session time limits, a cool-off, or self-exclusion based on your needs.
Enter your desired limit value and the relevant time period. Review your selection before confirming.
Limits take effect immediately or within a set timeframe (e.g., increased limits only take effect after 7 days as a protective measure). You will receive confirmation via email.
If you have difficulty using the self-control tools or need additional assistance, contact the pg88 support team, available 24 hours a day via live chat within the platform.
Child Protection
Pg88 enforces a minimum age requirement of 18 and above for all platform usage. Our registration and KYC process is designed to ensure only adults can create an account. However, as a parent or guardian, there are additional steps you can take:
Use parental control software on devices used by children to block access to gambling websites.
Keep your pg88 account username, password, and financial information out of reach of children in your household.
Always log out of your pg88 account after every gaming session, especially when using a shared device.
If you suspect a minor has accessed or registered a pg88 account, contact our support team immediately for prompt action.
FAQ
Tool Summary
Set the maximum daily, weekly, or monthly deposit amount. Takes effect immediately when lowered.
Limit net losses per day, week, or month. The platform will block betting once the limit is reached.
Set a maximum duration for each gaming session. A reminder will be sent 5 minutes before the time limit is reached.
Suspend your account for anywhere between 24 hours and 6 weeks. The account reactivates automatically once the period ends.
Long-term commitment ranging from 6 months to permanent. Cannot be reversed during the selected period.
Choose to opt out of promotional or marketing communications while still receiving important account notifications.